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Full / Part Time: Full-Time
Location: Greenfield, Massachusetts
Regular/Temporary: Regular

Baystate Health, a leading not-for-profit integrated health system, is transforming the delivery of health care to the communities it serves. Baystate Health (BH) is one of New England’s leading and largest integrated healthcare systems, serving more than 800,000 people throughout Western Massachusetts. With about 12,000 employees, a 1,200-member medical staff, and net patient service revenue of more than $2.3 billion, this dynamic and growing system includes an academic medical center, a children’s hospital and three community hospitals. It also includes a large multispecialty group, (Baystate Medical Practices), Baystate Home Health, Baystate Reference Laboratories, and Health New England, a 205,000-member health insurance company.

The mission of Baystate Health is “to improve the health of the people in our communities every day, with quality and compassion.” For over 130 years, Baystate has been a keystone of Western Massachusetts as it has evolved, grown, and emerged as one of the highest quality and most effective health care providers in the nation. Baystate Health was named a top 15 Health System in the country by Thompson Reuters; and is a PRC National Excellence in Healthcare Award Winner. Most recently US News and World Report ranked Baystate Medical Center and Massachusetts General Hospital as the only two hospitals in Massachusetts to achieve top quality ranking for five common procedures and conditions such as total joint replacement and congestive heart failure.

Baystate Health believes that the advancement of knowledge, through education and research, is essential to its mission of improving the health of the communities it serves. Baystate Medical Center has major programs in postgraduate medical education with residencies in Medicine, Surgery, Anesthesiology, Radiology, Pathology, OB/GYN, Pediatrics, Medicine-Pediatrics, Emergency Medicine, and Psychiatry; along with 22 fellowship programs.

Baystate Health is a forward-thinking organization. With impressive size, scope, and expertise, Baystate Health is the longtime market leader for health care services in western Massachusetts and is financially solid. However, as in most regions of the country, the healthcare landscape in western Massachusetts has shifted as a result of ever-increasing economic pressures and corresponding provider consolidation. Baystate Health is committed to its position as the key provider of tertiary level medical services to the people of Western Massachusetts. At the same time, Baystate Health has embraced a broader mission of promoting better health for the communities it serves and reducing health disparities. Baystate Health is committed to the provision of high value health care and is transforming how it delivers care and educates the next generation of physicians. One example of this is TechSpring, Baystate Health’s digital health care laboratory in downtown Springfield. Founded in June 2014, TechSpring works with entrepreneurs on ways that health care technology can fade into the background and take up less time.

In June 2015, Baystate Health established a new partnership with the UMass Medical School to develop a new regional clinical campus in Springfield, known as the University of Massachusetts Medical School – Baystate (UMMS-Baystate). UMMS-Baystate is now home to UMMS’ four-year Population-based Urban and Rural Community Health (PURCH) track, which welcomed its inaugural class of 22 medical students in Autumn 2017. Through this innovative program, the three institutions are partnering to strengthen the pipeline of new primary care physicians for the future in Western Massachusetts. These three institutions have also collaborated to create the Institute for Healthcare Delivery & Population Science, to generate and apply new knowledge to transform health care delivery and population health in support of Baystate Health’s strategic goals. The Institute conducts health services research projects in partnership with local, regional, and national stakeholders.

Baystate Franklin Medical Center (BFMC), located in Greenfield, MA, is an 89-bed community hospital that joined Baystate Health in 1986. The hospital boasts a state-of-the-art surgical center and a new endoscopy center that opened in August 2017. BFMC provides high-quality inpatient and outpatient services to communities in Franklin and Hampshire counties, as well as southern Vermont. Specialized programs include wound care and hyperbaric medicine, heart and vascular care, cancer care, family-centered obstetrical care, sports medicine, specialty medical and surgical services, inpatient behavioral medicine, and 24-hour emergency services.

Applicant will have proven cooking experience in a healthcare, restaurant or other hospitality setting. Performs either prep or occasional line cooking functions in accordance with HACCP, JCAHO and DPH regulations.  Ensures appropriate supply levels to execute daily production needs.  Ensures that processed food inventories are maintained appropriately and are commensurate with food usage levels  Responsible for daily food quantity and quality, based on C-BORD generated specifics. Maintains temperature and QA logs accordingly.  Ensures the safe, smooth operation of food production department and equipment.

Employee is expected to perform safe food handling techniques, prepares hot and/or cold food products for assembly on the room service line following direction of the Supervisor.  Produce high quality, made  to order, healthy food products in accordance to diet specifications in a timely manner. Must have the ability to learn on-the job-skills, and handle periodic stressful times. Line, prep or short order cooking skills necessary.

  • Team player in a fast paced environment.  Is able to assist in other areas of the department when needed. 
  • Safe, sanitary food handling techniques: gloves, cutting boards, cross-contamination, hygiene, danger zone.
  • Ensures appropriate supply levels to execute daily production needs.
  • Responsible for daily food quantity and quality, based on C-BORD generated specifics or par levels.  Maintains those par levels.  Follows recipes when producing entrees for café or soups used for patients and visitors.  Has a good knowledge of the methods used to produce specific types of foods using various cooking methods.
  • Ensures the safe, smooth operation of food production department and equipment.
  • Performs either prep or occasional line cooking functions in accordance with HACCP, JCAHO and DPH regulations.  Follows batch  cooking guidelines set forth by Departmental Manager, ensuring quality products being served.
  • Prepares hot and/or cold food items in an appropriate timeframe for assembly on the room service line following direction of the Supervisor.  Maintains proper levels of food for sale in the steamline.
  • Works well under pressure; maintains composure, quality, consistency, safety.  Ability to react in the proper manner during a situation where proper response can turn an unfortunate experience into a pleasant one for both the customer and the hospital.  Works at Service recovery.
  • Two years’ experience in food service industry with experience in short order, line or prep functions.
  • Knowledge of basic cooking skills.
  • Good math skills. Ability to read, write and comprehend English. 
  • Knowledge of HACCP and SERV-SAFE related food handling techniques: gloves, cutting boards, cross-contamination, hygiene, danger zone. 
  • Scheduling flexibility: days, nights, alternating weekends. 
  • Team player in a fast paced environment is essential.  

This is a 40 hours per week position located in Greenfield, MA. This role is  every other weekend and holiday rotation. Schedule  has varied start and end times of 7a-330p, 1045a-715p M-F and weekends are 9a-530p or 11a-730p. Candidate must be able to attend day time orientation in Holyoke and Springfield, MA. 

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

For a complete listing of all Baystate Health jobs, or to access an incomplete application, click here

Trouble applying or uploading a resume? We invite you to email us at or call us at 413-794-3666.

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