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Job ID 85992 Full / Part Time: Full-Time
Location: Holyoke, Massachusetts
Regular/Temporary: Regular

Thank you for applying to this position. Please note the following:

Department: Child Partial Hospitalization Program

Hours:40 weekly

Please include a resume with your application

About Baystate:

Baystate Health (BH) is one of New England’s leading and largest integrated health care organizations, serving a population of nearly one million people throughout western New England. With roots dating back to the founding of Springfield City Hospital in 1873, Baystate Health has been providing high-quality and compassionate health care in western Massachusetts for more than 145 years. With more than 12,000 employees, a medical staff of nearly 3,100 physicians, and a net patient service revenue of more than $2.5 billion, the ever-growing health system includes five Massachusetts hospitals and the Baystate Mary Lane Outpatient Center in Ware.

What you will be doing:

Under the direction of the Program Manager and Clinical Supervisor, performs a wide range of functions related to the care and treatment of patients in the Child Partial Hospitalization Program. These functions include participating in the multidisciplinary team approach to patient care, providing a safe and therapeutic environment and documentation.  In addition, demonstrates knowledge of the developmental stages and applies developmental theories and concepts when planning and implementing activities.  Incumbent is expected to adhere to System and department compliance policies, and any and all applicable laws and regulations. This description covers the essential functions of the position.  Incumbent is expected to perform other similar and related duties as assigned. 

Participates in Multidisciplinary Team approach to patient care.  Is familiar with admission and progress notes of team members to develop a better understanding of patients.  Collaborates with the team in evaluating patients, planning therapy and developing treatment goals.

Reports observations of patients’ status to the team and provides input in the preparation and updating of the treatment plans.

Assists team members in providing care to patients and follows through with team decisions. 

Oversees the orientation and mentoring of new staff.

Provides a safe environment.  Conducts daily sharps checks on patients upon arrival and when indicated by the Team.  Intervenes appropriately during crisis situations by providing support, patient escorts and authorizes restraint and seclusions. 

Maintains safety by monitoring groups, time aways and restraint and seclusions.  Observes for potential safety hazards on the unit and reports hazards immediately to supervisors.   Maintains safety by adhering to behavior management principles including Collaborative Problem Solving techniques.

Documents patient mental status, social behavior and progress towards identified goals and objectives daily.  Documents the ongoing assessment of patients by completing monitoring and rounds sheets. 

Documents restraints and seclusions in accordance with policies.  Documents all necessary information in EMR as dictated by policy and procedure

Provides a therapeutic milieu.  Assesses patient mental status social and symptomatic behavior and progress towards identified goals daily.  Counsels patients with empathy and respect to assist them to formulate treatment goals. 

Refers patients’ physical problems to RN for assessment and intervention.  Collaborates with Team to initiate and implement plan of care to meet ADL needs of patients who are unable to perform these tasks themselves.  Identifies patient knowledge deficits and implements appropriate teaching in collaboration with the team. 

Assists in the development and implementations of special approaches and provides 1:1 intervention when indicated.  Adheres to defined boundaries and guidelines regarding self disclosure with patients.  Co-facilitates group therapy and demonstrates a willingness to fill in as needed.  Develops plans and implements psycho educational groups and demonstrates a willingness to fill in as needed.

What you need to qualify:

Bachelor’s degree in Psychology, Education or related Human Service field; Master’s preferred

(Will consider Associate's degree at lower level and salary)

2 years of related child/adolescent experience required

May underfill based on experience at lower level and salary


Excellent verbal and written communications skills.

Excellent computer skills.

Excellent interpersonal skills.

Age Specific Competencies in- service or equivalent training.

Behavior Management Training/Collaborative Problem Solving.

Restraint and Seclusion in service or equivalent training.

Physical/Psych Mgmt training, within 60 days of hire required

CPR required: American Heart Association Basic Life Support

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

For a complete listing of all Baystate Health jobs, or to access an incomplete application, click here

Trouble applying or uploading a resume? We invite you to email us at or call us at 413-794-3666.

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