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Clinical Engineering Service Rep Specialist Imaging Tech

Job ID 85641 Full / Part Time: Full-Time
Location: Springfield, Massachusetts
Regular/Temporary: Regular

Baystate Health is hiring a Clinical Engineering Service Rep Specialist Imaging Tech in Springfield, MA! 


Perform a varierty of Equipment Management Program Services including: preventative maintenance (PM) & corrective maintenance, incoming inspection & installation, warranty coverage, vendor provided maintenance, operator training, pre-purchase evaluation & capital planning, and disposition.  Maintain accurate inventory and documentation of all service events performed on imaging equipment and related meidcal equipment.

What You Will Do: 

Perform incoming inspection, installation, calibration, preventative maiantenance (PM), corrective maintenance, and disposition of imaging, radiation therapy equipment, and other general biomedical equipment.

Provide techical support in equipment pre-purchase evaluation and equipment capital budget planning.

Work with customers and management to ensure appropriate technology utilization.  Provide technical support and in-service education programs on use of equipment. 

Work with outside vendors as needed to secure repairs and parts.  Monitor completion of activities performed by outside vendors.

Prepare purchase requests for services and supplies. Work with Supervisor to ensure accuracy of invoices and Statement of Expense.

Maintain accurate listing of inventory. Document all service events performed on medical equipment in the CMMS according to the CE policy.

Mentor CE Staff in their area of technical expertise.

Served as the Subject Matter Expert (SME) in their specialized area

Attend meetings, conferences, seminars and classes as requested

Provide after hours on-call support

Observe all health and safety requirements, maintain standards of practice consistent throughout BH, and ensure that the records are in compliance with safety codes set out by regulatory agencies such as the Joint Commission, Department of Public Health (DPH), HIPAA, Food and Drug Administration (FDA), National Fire Protection Association (NFPA), and National Electrical Code (NEC).

Monitor workload and schedule activities to maximize productivity.

Provide technical related reports as needed.

Exercise tact and discretion in patient care areas.

As workload necessitates, perform other CE functions.

What You Will Need: 

Minimally Required Education:  Associate's Degree in electonics or ICC CBET, CRES, CLES Certification or Military BMET training.

Preferred Education:  Bachelor's Degree in BME from an Accreditation Board for Engineering Technology(ABET) accredited college or university

Minimally Required Experience:  4 years full-time experience as a Clinical Engineer or Biomedical Technician with 2 years demostrated success in service to specialized clinical devices included but not limited to:anesthesia machines, ventilators, cardiac monitors, sterilization technologies, dialysis technologies, etc.    

Skills / Competencies:  Excellent written and verbal communication skills; Organizational skills; Ability to make sound judgments; Take initiative in completing tasks; Demonstrate creativity and flexibility in problem resolution; Maintain and increase knowledge base and skill level; Basic Computer skills; Basic knowledge of Computer Networks

License:   Valid Drivers License is required

Certification:  CRES, CBET, CLES is preferred

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

For a complete listing of all Baystate Health jobs, or to access an incomplete application, click here

Trouble applying or uploading a resume? We invite you to email us at or call us at 413-794-3666.

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