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Guest Service Ambassador

Job ID 83554 Full / Part Time: Part-Time
Location: Springfield, Massachusetts
Regular/Temporary: Regular

Baystate Health is seeking Part Time and Per Diem Guest Service Ambassadors.

What you will do:

The Guest Service Ambassador I (GSA I) assembles patient meal trays and snacks that are in compliance with Medical Nutrition Therapy orders and identified food allergies. GSA I coordinates with RSA and GSA II to deliver meals and snacks within established timeframe. GSA I assists with inventory of stock items for the tray line.
Additional Responsibilities include:

  •  Accurately assemble patient meal trays that are in compliance with diet orders and food allergies.
  • Accurately assemble patient snacks in compliance with diet orders and food allergies.
  • Identify and report meal and snack irregularities to Supervisor on duty or Liaison.
  • Practice safe food handling including maintaining appropriate food temperature, hand washing and personal hygene.
  • Accurately perform tray tracking.
  • Accurately processes Commissary orders to maintain par level for tray line food items.
  • Deliver meals and snacks to units independently.
  • Responsible for delivering meals and snacks to units when GSA II is on break.

What you will need:

  • High School Diploma or GED
  • Food service and/or healthcare experience preferred.
  • Ability to follow directions.
  • Verbal communication skills.
  • Speak, write and comprehend English.

What you need to know:

  • We are hiring for part time and per diem positions.
  • This position requires flexible availability, including weekends and holidays.
  • This position is located at Baystate Medical Center in Springfield, MA.
For a complete listing of all Baystate Health jobs, or to access an incomplete application, click here

Trouble applying or uploading a resume? We invite you to email us at or call us at 413-794-3666.

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