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Medical Social Worker, Oncology

Job ID 86103 Full / Part Time: Full-Time
Location: Greenfield, Massachusetts
Regular/Temporary: Regular

Baystate Health, a leading not-for-profit integrated health system, is transforming the delivery of health care to the communities it serves. Baystate Health (BH) is one of New England’s leading and largest integrated healthcare systems, serving more than 800,000 people throughout Western Massachusetts. With about 12,000 employees, a 1,200-member medical staff, and net patient service revenue of more than $2.3 billion, this dynamic and growing system includes an academic medical center, a children’s hospital and three community hospitals. It also includes a large multispecialty group, (Baystate Medical Practices), Baystate Home Health, Baystate Reference Laboratories, and Health New England, a 205,000-member health insurance company.

The mission of Baystate Health is “to improve the health of the people in our communities every day, with quality and compassion.” For over 130 years, Baystate has been a keystone of Western Massachusetts as it has evolved, grown, and emerged as one of the highest quality and most effective health care providers in the nation. Baystate Health was named a top 15 Health System in the country by Thompson Reuters; and is a PRC National Excellence in Healthcare Award Winner. Most recently US News and World Report ranked Baystate Medical Center and Massachusetts General Hospital as the only two hospitals in Massachusetts to achieve top quality ranking for five common procedures and conditions such as total joint replacement and congestive heart failure.

Baystate Health believes that the advancement of knowledge, through education and research, is essential to its mission of improving the health of the communities it serves. Baystate Medical Center has major programs in postgraduate medical education with residencies in Medicine, Surgery, Anesthesiology, Radiology, Pathology, OB/GYN, Pediatrics, Medicine-Pediatrics, Emergency Medicine, and Psychiatry; along with 22 fellowship programs.

Baystate Health is a forward-thinking organization. With impressive size, scope, and expertise, Baystate Health is the longtime market leader for health care services in western Massachusetts and is financially solid. However, as in most regions of the country, the healthcare landscape in western Massachusetts has shifted as a result of ever-increasing economic pressures and corresponding provider consolidation. Baystate Health is committed to its position as the key provider of tertiary level medical services to the people of Western Massachusetts. At the same time, Baystate Health has embraced a broader mission of promoting better health for the communities it serves and reducing health disparities. Baystate Health is committed to the provision of high value health care and is transforming how it delivers care and educates the next generation of physicians. One example of this is TechSpring, Baystate Health’s digital health care laboratory in downtown Springfield. Founded in June 2014, TechSpring works with entrepreneurs on ways that health care technology can fade into the background and take up less time.

In June 2015, Baystate Health established a new partnership with the UMass Medical School to develop a new regional clinical campus in Springfield, known as the University of Massachusetts Medical School – Baystate (UMMS-Baystate). UMMS-Baystate is now home to UMMS’ four-year Population-based Urban and Rural Community Health (PURCH) track, which welcomed its inaugural class of 22 medical students in Autumn 2017. Through this innovative program, the three institutions are partnering to strengthen the pipeline of new primary care physicians for the future in Western Massachusetts. These three institutions have also collaborated to create the Institute for Healthcare Delivery & Population Science, to generate and apply new knowledge to transform health care delivery and population health in support of Baystate Health’s strategic goals. The Institute conducts health services research projects in partnership with local, regional, and national stakeholders.

Baystate Franklin Medical Center (BFMC), located in Greenfield, MA, is an 89-bed community hospital that joined Baystate Health in 1986. The hospital boasts a state-of-the-art surgical center and a new endoscopy center that opened in August 2017. BFMC provides high-quality inpatient and outpatient services to communities in Franklin and Hampshire counties, as well as southern Vermont. Specialized programs include wound care and hyperbaric medicine, heart and vascular care, cancer care, family-centered obstetrical care, sports medicine, specialty medical and surgical services, inpatient behavioral medicine, and 24-hour emergency services.

This position is in Greenfield, MA

Provide social work services to hospital patients and their families.  Services are provided upon referral by nursing staff/physicians, community contacts, or by patients or their families.  Services address those areas of psycho-social functioning that adversely affect or are affected by the patient’s medical condition, coping skills, and/or discharge status.  Interventions include direct counseling of patients and families regarding emotional, financial, environmental and safety issues as well as appropriate referrals and coordination with other community agencies.  Social work services are provided for the medical/surgical units including adults and children, ICU, obstetrics/nursery, oncology and the emergency department. 

Provide initial and ongoing psycho-social assessments of patients referred.  Demonstrate knowledge about human behavior and theory; and about the impact of disease on individuals and families as it relates to their age and stage of development.  Discuss patients’ physical progress with physicians, nursing staff and other disciplines via multi-disciplinary rounds and individual contact with professional staff.

Provide financial resource information to patients and families.  Make referrals, as needed, to home health/home care agencies, nursing homes, substance abuse programs and other social service/community agencies or programs.

Review and discuss psycho-social and health care needs with appropriate staff members of the transfer agency.  Provide assessment of abuse/neglect for children, disabled adults, elders and others.  File reports with appropriate agencies as needed.  Provide ongoing follow-up with patients, families and agencies as needed.

Work with hospital attorney regarding legal issues such as guardianship or commitment of those with alcohol or other substance abuse.  Provide assessment of medical inpatients for possible discharge to a mental health unit.  Make referrals as needed to mental health units or to outpatient mental health services as appropriate.  Obtain insurance approvals for these services (inpatient or outpatient) when required.  Provide DSM multiaxial assessment for such patients as needed.

Use CIS as a means of multidisciplinary communication.  Complete all appropriate documentation, forms and applications in a timely manner.  Demonstrate clear written and verbal communication.  Provide consultation to Baystate Franklin Medical Center staff and physicians regarding psycho-social issues.  Participate in staff meetings and present cases as part of peer review.

Work closely with Case Management Department to review cases for acute care needs.  Participate on committees as assigned.          Complete forms for departmental statistics.

Participate in quality and performance improvement activities as assigned.   Attend in-service and education programs to maintain and enhance knowledge of current theory and practice and to maintain licensure.

Provide in-service education to department staff on relevant educational programs attended.  Provide on-call beeper coverage on weekends as assigned.  Adhere to system and department compliance policies, and any applicable laws and regulations.

Observe all health and safety requirements.  This description covers the essential functions of the position.  Incumbent is expected to perform other similar and related duties as assigned.  Management has the right to change or add to the job responsibilities at any time.

Demonstrate and model prinicipals of service excellence in suport of the patient experience and SPIRIT Program.

Master's Degree Social Work required

One or more years of experience in a medical setting required

Licensed Certified Social Worker State of MA required

Experience in an acute care setting preferred or 2-3 years experience in a related medical setting preferred.

Licensed Independent Clincial Social Worker State of MA preferred

Hours/Schedule:  32 hours per week, Monday-Friday

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

For a complete listing of all Baystate Health jobs, or to access an incomplete application, click here

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