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Practice Manager, Wilbraham Adult Medicine

Job ID 85298 Full / Part Time: Full-Time
Location: Wilbraham, Massachusetts
Regular/Temporary: Regular

What you will be responsible for:

  • Managing the practice operations for a large adult primary care  medical practice
  • Serve as the primary contact for the practice operations in facilitating collaboration, resolving administrative and financial issues relating to all practice operations.
  • Hiring, developing and coaching staff and instituting administrative policies and procedures
  • Provide management oversight and develop and implement improvement initiatives within the clinical operations to improve patient satisfaction and quality of care of the practices.
  • Responsible for operating efficiencies and cost management.  Supports the development of the annual budget and assists division directors and finance analyst to develop capital purchases and monitoring, managing and control expenditures. 
  • Collaboration with the directors, physicians, service line leadership and system executives to develop, implement and monitor program-specific action plans and accountabilities that align practice goals with Baystate Health mission and strategic plans. 
  • Collaborates and communicates regularly in order to foster a collaborative, team-based practice, and a positive environment for staff, providers and patients.

What you will need

  • Bachelor’s degree in Business, Public Health or Health Management or related field preferred.
  • Minimum of 2-3 years of  management or supervision experience in healthcare that has included clinical operations 
  • A combination of education and experience, which provides proficiency in the areas of responsibility, may be substituted for the above education and experience requirements
  • A broad and thorough knowledge of: physician practice management and resource utilization; financial systems, budget management, reimbursement issues and regulations.
  • Excellent communication (both oral and written) and presentation skills.
    Strong customer service skills in a high volume setting.
    Initiative and ability to work independently

Other Information

Location – Boston Road,  Wilbraham Road   

Practice includes;

  • 4 Providers with 2 additional providers soon to join the practice
  • Behavioral Health Clinician
  • 1 Clinical Supervisor
  • 1 Registered Nurse
  • 5 Medical Assistants
  • 3 Patient Service Representatives
  • Baycare RN Care Manager and Care Coordinator

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

For a complete listing of all Baystate Health jobs, or to access an incomplete application, click here

Trouble applying or uploading a resume? We invite you to email us at or call us at 413-794-3666.

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